Susan began her career as Director of Public Relations and Development for the Association for Retarded Citizens in Syracuse, where she was on the leadership team in a successful capital campaign. She is active as a community volunteer as a 21-year member of Albany Rotary Club, where she has been involved in numerous local charitable projects, including cooking on a regular basis for Ronald McDonald House in Albany and working at Habitat for Humanity. For over a decade, she was on the New York State Child Abuse Council, and in Central New York she served on the Task Force for Gifted Students and on the board of Alliance, a child abuse agency in Central New York.
A member of the Hudson Valley Writers Guild and the Delmar Writers Group, Susan has recently had serveral pieces published, and has read her work at events sponsored by the Writers Guild, libraries, and Capital Region arboretums. She attended Syracuse University, and is currently in the Masters Memoir Class of author Marion Roach Smith.
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Crandall Public Library retained Innovative Resources as counsel for a capital project which was funded by a bond referendum on the general election ballot together with a comprehensive capital campaign totaling $18.75 million project. Since the library's district encompassed three separate municipalities, the bond referendum had to separately pass in three disparate municipalities.